{
  "abstract": "Emergency Medical Communication Centres (EMCCs) dispatchers enable quick rescue resource deployment and provide life-saving first-aid instructions to callers. However, various barriers often hinder caller compliance with dispatcher-assisted instructions (DA-Is).1 An exploratory analysis of dispatchers’ feedback was conducted to understand why callers refuse DA-I in cardiac arrest and to identify strategies enhancing bystanders’ compliance with instructions for dispatcher-assisted cardiopulmonary resuscitation (DA-CPR).",
  "authors": [
    {
      "affiliations": [
        "118 Emilia Est Emergency Medical Communication Center, Maggiore Hospital Carlo Alberto Pizzardi, Bologna, BO, Italy",
        "Department of Biomedicine and Prevention, University of Rome Tor Vergata, Rome, Italy"
      ],
      "name": "Guglielmo Imbriaco"
    },
    {
      "affiliations": [
        "118 Emilia-Romagna Regional Program, Maggiore Hospital Carlo Alberto Pizzardi, Bologna, Emilia-Romagna, Italy"
      ],
      "name": "Donatella Del Giudice"
    },
    {
      "affiliations": [
        "Department of Pharmacy and Health Sciences and Nutrition, University of Calabria, Arcavacata di Rende, Calabria, Italy"
      ],
      "name": "Nicola Ramacciati"
    }
  ],
  "title": "Exploring the refusal of first-aid instructions during emergency calls: an exploratory analysis of dispatchers' feedback",
  "uid": "17d4416b-2c06-5fef-b9ae-d6427905636a"
}