{
  "abstract": "Background Historically within the service, counselling has been offered as first line support for bereaved people who meet the referral criteria. Evidence shows that counselling within the first 12 weeks following a bereavement isn’t effective. Following this, it was clear there was a need to support patients within the first 12 weeks with an approach that includes a lighter listening aspect to their care.Aim To provide Level 1 and 2 support (Irish Hospice Foundation. Adult Bereavement care pyramid: a national framework. 2020 [internet]) for bereaved relatives within the first 12 weeks following death.Method The Check In Service is a listening service developed around the need to normalise grief within the first 12 weeks following the death of a loved one. The offering is six 30-minute sessions via the phone with special considerations for those who are unable to use the phone due to an underlying health condition.Results Since the commencement of the Check In Service the waiting list for bereavement initial assessments and counselling has dramatically reduced. The verbal feedback received from this new service has been extremely positive. Written evaluations forms have been commenced to capture the feedback more formally.Conclusion Due to the nature of bereavement support many referrals are made very soon following the death of a loved one. The implementation of the Check In Service for those bereaved within the first 12 weeks has proven to be very successful by the measure of waiting lists, efficiency, aligning with evidence-based practice, staff satisfaction and most importantly positive patient feedback. The Check In Service is arguably still in its infancy but the immediate success has proven to the team that the need was evident and therefore will continue to develop in the coming months and years.",
  "authors": [
    {
      "affiliations": [
        "Compton Care, Wolverhampton, UK"
      ],
      "name": "Sam Jackson"
    },
    {
      "affiliations": [
        "Compton Care, Wolverhampton, UK"
      ],
      "name": "Jennie Clews"
    }
  ],
  "title": "P-107 Supporting bereaved people within the first three months via a check in service",
  "uid": "cc599dea-3cab-5509-86f8-03bf8c6ce07b"
}