{
  "abstract": "Understanding the effectiveness of treatment and experience is key to improving health outcomes and service delivery. Patient-reported outcome measures (PROMs) and patient-reported experience measures (PREMs) provide one way of doing this. These questionnaires allow healthcare providers to collect information about patients’ views of their outcomes and the experience they have received. 1 With feedback from these measures, healthcare organisations can create care that is more patient-centred, improve service delivery and promote informed decision-making. However, despite their benefits, few healthcare services have succeeded in implementing them effectively.2",
  "authors": [
    {
      "affiliations": [
        "R-Outcomes, Newbury, UK",
        "Institute of Health Informatics, UCL, London, UK"
      ],
      "name": "Tim Benson"
    }
  ],
  "title": "Why health services should use generic PROMs and PREMs",
  "uid": "6287cf82-2616-5439-973d-ea0c93156a7e"
}