{
  "abstract": "What goes around comes around. A couple of years ago I had a bilateral nosebleed that wouldn’t stop. My wife drove me to A&E at the Whittington Hospital, a few miles from our house in north London. I remember two main things about my visit. The first is that I had to wait for several hours, as the hospital seemed desperately understaffed and frantically busy. The other is that all the staff members I saw were extraordinarily kind and courteous, despite the pressure they were under. When I got home I wrote a social media post praising the service. I got a nice response from one of the consultants saying that she’d shared my comments with the team.",
  "authors": [
    {
      "affiliations": [
        "London"
      ],
      "name": "John Launer"
    }
  ],
  "title": "John Launer: A bellyful of the NHS—why can’t we treat our doctors like our patients?",
  "uid": "2c20ef40-4d32-5ebd-964f-78a75d8f87d7"
}